Post IT support, helpdesk, and desktop support roles. High-volume hiring with organized pipelines and knockouts.
Skills that matter
TroubleshootingWindowsActive DirectoryNetworking basicsOffice 365Hardware supportTicketing systems
The market right now
IT support roles get the highest application volume of any category — a single posting can draw hundreds of applicants. Volume is easy; signal is the problem. Knockouts and AI ranking matter most here.
Hiring tip
Add knockouts on certifications (ITIL, CompTIA A+, Microsoft fundamentals) and shift availability to cut review time dramatically.